Media Releases

Changing technology allows Australia’s libraries to become community hubs

Along with books, many public libraries are already offering free internet access, job centre support, support for non-English speakers, youth training, retraining and small business start-up services 

Sydney, 27 October, 2016 – New research has shown us that our local library must be ready to embrace changing community needs. An in-depth survey into the value of libraries as public spaces undertaken by Civica and the University of Technology Sydney’s Institute for Public Policy and Governance (UTS:IPPG), found a very strong belief that libraries of the future will become community support centres. In many cases they will need to open for 24 hours a day, seven days a week.

The report entitled, “The intrinsic value of libraries as public spaces” was launched today at Civica Expo, by Roberta Ryan, Associate Professor and Director with UTS:IPPG. It is supported by Bollig Design Group, an architectural firm with significant experience of designing community spaces.

The survey canvassed the views of library managers, senior staff and senior local government managers across Australia and New Zealand. Respondents agreed that the book lined library focused on silent reading and studying is definitely a thing of the past.

“Libraries are changing and we must inform and educate the community about what they have to offer in the 21st century,” said Simon Jones, Managing Director of Civica Library & Education Solutions. “This research shows there is not only a need for change but there is also a strong appetite to continuously look for new ways and new models to better serve the desires of the community.”

According to the research, radical new approaches, such as the provision of facilities for business incubators in libraries will assist in the development of new businesses at a community level.  Just by simply offering free WiFi and computer services, libraries can give potential entrepreneurs the kick start that they need, but could not afford to obtain on the open market.

“The prospect of libraries open 24 hours a day, seven days a week, which would in many cases be unmanned is already operating in several countries, including Sweden. It is likely that this model will be trialled in some Australian municipalities soon,” said Jones.

The future vision of a library, is of a one-stop-shop providing community support from unemployment assistance to health advice and to community learning and business development.

Although they have embraced the challenges of the digital age, librarians have not moved away from what they saw as their core responsibility, which is that of providing access to books and learning. However, they all agree that in the digital age there are new ways to offer these resources to many more people in the community. They stated that the core activities of providing access to literature and learning would remain the same, but that a raft of other activity would hinge from that core.

One of the respondents to the survey, Jan Richards, a manager of Central West Libraries in Orange, in NSW, commented that the library was a community resource which helped to reduce isolation for many and particularly those in rural and remote areas of Australia.

“Many of the people in rural areas were isolated by a lack of access to internet facilities. For these people, the digital revolution meant access to third world internet speeds.” said Jan. “The library definitely adds something to a person’s life; it adds to the experience, adds to the ability to perform tasks and adds to another layer, the experience of life.”

More than 77 per cent of the respondents stated that the use of free WiFi in libraries for general internet use was a vital offering of the modern library.

The respondents also stated that the provision of a library which offers more community based space helps to foster social cohesion and interaction and prevent social isolation.

“Our cities are becoming more densely populated, but at the same time, communities and individuals are feeling more and more isolated,” one survey participant said. “Public spaces provide areas for community to ‘come together’ in a shared space.”

……….

Report download: The intrinsic value of libraries as public spaces
This report looks at key issues which will need to be addressed to ensure libraries remain a central part of community life in a changing landscape.

 

 

 

 

 

Fairfield Open Libraries first live with BorrowBox integration

Melbourne – 17 June, 2016: Civica Library Solutions, a market leader in specialist software and outsourcing that help organisations to transform the way they work, is pleased to announce that Fairfield Open Libraries, New South Wales, is the first customer worldwide to go live with the new BorrowBox API integration.

Bolinda e-books and audiobooks can now be discovered, accessed and loaned directly through the Spydus Integrated Library Management System, in addition to the native BorrowBox application.  For library staff, the integration enables valuable usage statistics via standard Spydus reports.

“Spydus has become a one-stop-shop for our customers who can now browse our entire collection of physical and eBooks from the catalogue,” said Paul Scully, Manager Customer and Library Services at Fairfield City.

“Bolinda’s BorrowBox app has always been very popular with library patrons,” said Marc Nolan, Managing Director of Civica Library Solutions. “We understand that many patrons will continue to use the app to borrow Bolinda items, but the seamless integration into Spydus10 enables discovery and exposure to Bolinda’s excellent content for a new set of library patrons who may not be current users.”

Libraries wishing to know more about Civica’s e-content integration should contact their local Civica representative. Libraries wishing to know more about Bolinda should contact their Bolinda local office www.bolinda.com.

 

Aussie readers seeking thrills: Jack Reacher series most popular library loans
Crime and thriller novels make up 29 per cent of borrowed books in 2016 Civica Libraries Index

Melbourne, 24 May, 2016 -British thriller author, Lee Child’s Jack Reacher series of novels have dominated the list of most borrowed library books in Australia and New Zealand this year, according to the 2016 Civica Libraries Index.

Civica, Australia’s leading provider of library information, collection, management and library staffing solutions, partnering with the Australian Library and Information Association (ALIA) are announcing the findings to coincide with Library and Information Week (23-29 May).  The annual Civica Libraries Index is compiled in partnership with participating regional and metropolitan libraries across Australia and New Zealand using the Civica Spydus integrated library management system. The system was developed in Australia and is used by libraries around the world.

Lee Child’s Jack Reacher novels make up one fifth of the top 20 most borrowed books of 2016, while other crime and thriller authors, such as Michael Connelly also made a few appearances. The crime and thriller genre was the most popular to read overall, making up 29 percent of total borrowed books.

While Child’s novels figured prominently on the most borrowed list, the most loaned book is Paula Hawkins’ ‘The Girl On The Train’, a crime and thriller novel published in 2015.

According to Marc Nolan, Managing Director of Library Solutions at Civica, interest in the novel may be driven by the news that a movie adaption is currently in production, boosting interest in the book.

“Fiction books which have been adapted into films and television series feature heavily on the 2016 Civica Libraries Index and we suspect this trend is due to the fact that borrowers often find their reading inspiration through other platforms, such as television and films.”

“Reading habits are changing as modern library technologies such as our Spydus system allow readers to find, read and share information via apps, digital services and social platforms. This provides library members with far greater opportunities to discover new interests and media, whether it be via books, music, TV or films,” said Nolan.

As with fiction titles, biographies which have been adapted for the screen, including ‘Call The Midwife’ by Jennifer Worth, ‘Unbroken: A WWII story of survival’ by Laura Hillenbrand and ‘Wild: A Journey From Lost To Found’ by Cheryl Strayed topped the most borrowed biographies list.

Sue McKerracher, Chief Executive Officer of ALIA, said: “Australian library users continue to reach for ‘Gone Girl’ by Gillian Flynn – it made it into the top 10 most borrowed books for the second year running.  Of course, as season 6 of ‘Game Of Thrones’ is televised, readers are turning back to book one in the ‘Song And Ice’ fantasy epic by George R.R. Martin. It’s also great to see Australian author Graeme Simsion’s two books in the adult list and that sci-fi action trilogies are gripping young adult readers.”

Categories:

Fiction

While library members had the biggest appetite for crime, mystery and thriller novels, other fiction genres, such as romance, fantasy and graphic novels were also highly popular amongst readers. Romance was the second most popular category, behind crime and thrillers.

Non fiction

Lifestyle books and guides were a favourite amongst non-fiction borrowers this year. As with last year, health and cooking titles continue to lead in the most borrowed list of non-fiction, with Sarah Wilson’s ‘I Quit Sugar for Life’ topping the list. Travel guides were highly popular this year.

Young adults (13-18)

Like adult readers, young adults appear to be strongly influenced by the big screen when it comes to their book choices. The ‘Divergent’, ‘Hunger Games’ and ‘Maze Runner’ sagas rule the top 10 most borrowed list of young adult readers.

Older adults (65+)

Older adults are longing for more love in their lives it seems. The romance genre is the most popular category amongst this group of readers, making up 32 per cent of total borrowed books.

Children (0-12)

The ‘Diary of a Wimpy Kid’ book series by Jeff Kinney remain a highly popular read for children, while notable Aussie children’s book author, Andy Griffiths also made it into the top 10.  When it comes to non-fiction books, handbooks on the video game, Minecraft have proven exceedingly useful to junior library members, making up 34 per cent of total borrowed non-fiction.

About the Civica Libraries Index

The Civica Libraries Index is compiled in partnership with participating libraries using the Civica Spydus integrated library management system. Loan data is collected, compiled and analysed for the calendar year for a range of audiences and categories. Civica reviewed more than 16 million library loans from over 1.6 million library members across Australia to help determine the country’s most popular books.  Data was gathered over a 12 month period from May 2015 to April 2016. All information on borrowing behaviours is collected anonymously. Civica is Australia’s leading provider of library information, collection, management and library staffing solutions. More information about Civica can be found at: www.civica.com.au

About the Australian Library and Information Association

The Australian Library and Information Association (ALIA) is the professional organisation for the Australian library and information services sector. With 5,000 members across Australia, we provide the national voice of the profession in the development, promotion and delivery of quality library and information services, through leadership, advocacy and mutual support. www.alia.org.au

 

CIVICA 2016 Libraries Index

Most borrowed books of 2016

Rank Title Author Genre

1

The Girl On The Train (2015) Paula Hawkins Crime, thriller, mystery

2

Make Me (2015) Lee Child Crime, thriller, mystery

3

Personal (2014) Lee Child Crime, thriller, mystery

4

The Burning Room (2014) Michael Connelly Crime, thriller, mystery

5

The Rosie Effect (2015) Graeme Simsion Romance

6

Never Go Back (2013) Lee Child Crime, thriller, mystery

7

The Rosie Project (2013) Graeme Simsion Romance

8

Gone Girl (2012) Gillian Flynn Crime, thriller, mystery

9

The Road Back (2014) Di Morrissey General fiction

10

The Gods Of Guilt (2013) Michael Connelly Crime, thriller, mystery

11

A Game Of Thrones (1996) George R.R Martin Fantasy

12

A Wanted Man (2012) Lee Child Crime, thriller, mystery

13

The Cinderella Murder (2014) Mary Higgins Clark Crime, thriller, mystery

14

Flesh And Blood (2014) Patricia Cornwell Crime, thriller, mystery

15

Hope To Die (2014) James Patterson Crime, thriller, mystery

16

The Beat Goes On: The Complete Rebus Short Stories (2015) Ian Rankin Crime, thriller, mystery

17

Zero Day (2011) David Baldacci Crime, thriller, mystery

18

Gray Mountain (2014) John Grisham Crime, thriller, mystery

19

The Gentlemen’s Alliance Cross (2009) Tetsuichiro Miyaki; Arina Tanemura Graphic Novel

20

Die Again (2014) Tess Gerritsen Crime, thriller, mystery


Most borrowed by category (adults – 18-64)

Rank Category Genre

1

Fiction Crime, thrillers, mystery, horror

2

Fiction Romance

3

Non-fiction Food and cooking

4

Non-fiction Health and wellbeing

5

Fiction Fantasy

 

Most borrowed by category (older adults – 65+)

Rank Category Genre

1

Fiction Romance

2

Non-fiction Travel

3

Fiction Western

4

Non-fiction Sport & Leisure

5

Non-fiction Home & Garden

 

Most borrowed fiction of 2016

Rank Title Author

1

The Girl On The Train (2015) Paula Hawkins

2

Make Me (2015) Lee Child

3

Personal (2014) Lee Child

4

The Burning Room (2014) Michael Connelly

5

The Rosie Effect (2015) Graeme Simsion

6

Never Go Back (2013) Lee Child

7

The Rosie Project (2013) Graeme Simsion

8

Gone Girl (2012) Gillian Flynn

9

The Road Back (2014) Di Morrissey

10

The Gods of Guilt (2013) Michael Connelly

 

Most borrowed non-fiction

Rank Title Author

1

I Quit Sugar For Life (2014) Sarah Wilson

2

Jamie’s 15-Minute Meals (2012) Jamie Oliver

3

New Zealand (2014) Lonely Planet

4

This House of Grief (2014) Helen Garner

5

Japan (2015) Lonely Planet

6

Family Food (2014) Pete Evans

7

Jacks and Jokers (2014) Matthew Condon

8

The Bush (2014) Don Watson

9

I Quit Sugar: Your Complete 8-week detox program (2012) Sarah Wilson

10

Country style homes (2015) Country Style mag

 

Most borrowed biography

Rank Title Author

1

The Happiest Refugee (2010) Anh Do

2

I Am Malala (2012) Malala Yousafzai

3

Wild: A Journey From Lost To Found (2012) Cheryl Strayed

4

More Fool Me (2014) Stephen Fry

5

Call The Midwife (2002) Jennifer Worth

6

My Story (2015) Julia Gillard

7

The Never, Um, Ever Ending Story (2014) Ian Meldrum

8

Not That Kind Of Girl (2014) Lena Dunham

9

Unbroken: A WWII story of survival (2014) Laura Hillenbrand

10

Outback midwife (2015) Beth McRae

 

Most borrowed by picture books

Rank Title Author

1

Colours N/A

2

The Very Hungry Caterpillar (1969) Eric Carle

3

The Wrong Book (2010) Nic Bland

4

Are We There Yet? (2004) Alison Lester

5

Too Many Elephants In The House (2012) Ursula Dubosarsky

6

Big Book Of Brick Trucks (2015) Amanda Brack

7

Where The Wild Things Are (1963) Maurice Sendak

8

Words N/A

9

Spot’s Easter Surprise (2007) Eric Hill

10

Hairy Maclary From Donaldson’s Dairy (1983) Lynley Dodd

 

Most borrowed by children (0-12)

Rank Title Author

1

Diary Of A Wimpy Kid: Dog Days (2009) Jeff Kinney

2

Thea Stilton And The Journey To The Lion’s Den (2013) Geronimo Stilton

3

Diary Of A Wimpy Kid: Cabin Fever (2011) Jeff Kinney

4

Minecraft: Construction Handbook (2014) Scholastic

5

The Cat, The Rat And The Baseball Bat (2013) Andy Griffiths

6

Minecraft: Redstone Handbook (2014) Scholastic

7

The 13 Storey Treehouse (2011) Andy Griffiths

8

Ed And Ted And Ted’s Dog Fred (2013) Andy Griffiths

9

The Fast And The Frozen (2014) Geronimo Stilton

10

Treasure Island (2014) Geronimo Stilton

 

Most borrowed by young adults (13-18)

Rank Title Author

1

Divergent (2011) Victoria Roth

2

The Hunger Games (2008) Suzanne Collins

3

The Maze Runner (2009) James Dashner

4

Allegiant (2013) Veronica Roth

5

Insurgent (2012) Veronica Roth

6

Mockingjay (2010) Suzanne Collins

7

Catching Fire (2009) Suzanne Collins

8

The Fault In Our Stars (2012) John Green

9

The Scorch Trials (2010) James Dashner

10

The Death Cure (2011) James Dashner

 

 

 

Launch of new multilingual library app to assist readers in Western Sydney
Civica and Fairfield City Council announce new 24/7 library self-service smartphone app and website 

Sydney, Wednesday April 20, 2016 – A new multilingual library smartphone app for Fairfield City Council has been launched today, to help non-English speaking residents in Western Sydney.

The Fairfield app is the first in Australia to be deployed on the Civica Spydus platform, which is used to manage collections and services in thousands of libraries around the world.  Civica is a local market leader in specialist software and business process services that helps organisations to transform the way they work.

The app, which will provide all readers with around-the-clock access to library services, will allow search and list items in languages such as Vietnamese and Chinese upon launch.  A full Chinese – language online catalogue will also be available later this year as part of the initiative. The smartphone app will offer extensive library services to all borrowers, including English speakers in Cabramatta, Bonnyrigg, Fairfield, Wetherill Park and Smithfield branches when it is made available in early May.

Readers will be able to search, reserve and renew library items at any time, whilst the accompanying web version can also be used to view upcoming events, access accounts and contact librarians via the app.

Fairfield City Council, 32kms west of the Sydney CBD, is one of Australia’s most culturally and linguistically diverse regions. More than half of the population were born overseas, including 49 percent of residents coming from non-English speaking countries.

Paul Scully, Library Manager, Fairfield City Council said the launch of the app was part of the council’s commitment to increase accessibility to public services.

“The library service plays a vital role in supporting the life-long learning aspirations of the Fairfield City community, where many different cultures are valued and respected,” Mr Scully said.

“This new app is part of the Council’s Open Libraries program, our commitment to modernising all Fairfield libraries with improved access to technology and applications. We are delighted to work with Civica to help share this important community resource with the people of Fairfield,” he said.

According to the Australian Bureau of Statistics[1], almost one-third (28%) of residents born overseas in non-English speaking countries recorded the lowest level of literacy skills. More 22 percent of the Fairfield library collection is in Languages Other Than English (LOTE) and the library provides many other English learner resources and services.

Richard Fiddis, Managing Director, Civica International said the project underscored the changing digital nature of library services.

“Civica has developed a platform that helps better meet changing community expectations in the delivery of a critical public service. This new application reflects the needs of a diverse and vibrant local community,” Mr Fiddis said.

“In addition to its multilingual capability, services such as SMS alerts and resource scheduling will help reduce operating costs and improve service delivery. The new Fairfield City Library app is a forward-looking technology that will delivery long-lasting community benefits.”

Other app functions include:

To download the app visit the Apple App Store or Google Play store in May or visit the Fairfield City Council libraries website: http://www.fairfieldcity.nsw.gov.au/library  for more information. Information about Civica’s Spydus platform and other library services can be found at: http://civicalld.com/

 

 

 

City of Albany selects Spydus10 Library Management

Melbourne, 1 April 2016 - Civica Library Solutions, a market leader in specialist software and outsourcing that help organisations to transform the way they work, is delighted to announce the City of Albany as a the latest Spydus10 customer in Western Australia.  The City of Albany libraries are expected to go live mid-year on a Spydus10 solution comprising library management, personalised patron discovery, digital asset management and archival functionality.

Marc Nolan, Managing Director of Library Solutions, said he was pleased to see libraries in Western Australia supporting Spydus, which demonstrated that the 30-year Australian designed and developed product was evolving successfully to fit the changing needs of users.  He also said: “Our WA Spydus user group has increased by one third in the past 6 months and we warmly welcome new participants into the user community to represent the diversity of our customer base which includes both metropolitan and regional libraries”. “We look forward to working with the City of Albany to deliver another successful implementation in Western Australia.”

 

 

Civica announces successful Spydus10 go lives in February: Fairfield City, Penrith City, City of Armadale

Melbourne, 8 March, 2016 - Civica Library Solutions, a market leader in specialist software and outsourcing that help organisations to transform the way they work, has announced the successful go-lives of three new customers in Australia. In consecutive weeks in February, Fairfield City, Penrith City, both in NSW and City of Armadale in Western Australia, all migrated from their legacy systems to Spydus10 Civica’s latest web-based system comprising library management, personalised patron discovery, digital asset management and archival functionality.

“I would like to offer my sincere congratulations to all the library teams involved in the implementation process,” said Marc Nolan, Managing Director of Library Solutions. “Changing library systems requires significant staff commitment to the project, and the exceptional teamwork displayed between library and Civica staff enabled a smooth transition between systems. We look forward to working more with staff from Fairfield, Penrith, and Armadale libraries in years ahead.”

Paul Scully, Manager Library Services, Fairfield City Open Libraries, has been very happy with the smooth migration to Spydus 10 and looks forward to a long and fruitful relationship with Civica. He said: “ Staff have been impressed with many of the features of Spydus, specifically with the ease of use and most importantly with those features that allow us to provide improved service to our customers. Services like SMS alerts and notices not only allow us to implement cost saving processes but greatly improve the timeliness in which we can deliver services to our customers. The OPAC is much more than a traditional OPAC – it is intuitive and very user friendly. We are also excited by other features like online events bookings and the heritage module.”

Penrith’s Library Manager, Colin Stevenson, said that Penrith City Library staff had been very positive in replacing its existing in-house developed Library Management System, AXCIS 2. “The Library has operated its own in-house library management system since 1993, which provided the first fully integrated library self-checkout facility in Australia. It is now time to incorporate a greater range of contemporary services including better integration with mobile technology, greater utilisation of online digital resources, social media integration, enrichment of online public access catalogue interface and functionalities, image and object database management, and equipment/venue/events booking system”.

About Fairfield City Open Libraries 
Fairfield City Council strongly believes in the importance of education. Libraries, which open their doors freely to everyone in the community, provide an essential and core service that supports furthering education for the Fairfield Community. The Fairfield City Open Libraries Program is centred around the concept of a library service that is accessible 24/7. It will include a trial of extended opening hours of Cabramatta Library early next year, software solutions to support a service that make information digitally accessible anywhere and anytime, and other similar initiatives.

About Penrith City Libraries
The Penrith City Library system is comprised of the Central Library at Penrith and two branch libraries at St Marys and St Clair. The Library serves a population of 186,937 [Estimated Resident Population, 2012] spread over some 404 square kilometres. There are 50,000 active library members. The collection consists of approximately 270,000 physical items, including books, DVDs, and magazines. The library also has a large range of e-Resources available via the web, including Overdrive and Zinio services, as well as an extensive collection of local history photographs and material.

 

 

‘Rosie’ romantic comedies take top places for most borrowed books in 2015 Civica Libraries Index

Melbourne, 18 January, 2016 - Melbourne-based author Graeme Simsion’s novels have topped the list of most borrowed library books in 2015 with other Australian authors also figuring prominently last year, according to the Civica Libraries Index

Simsion claimed most borrowed book for his 2015 fictional romantic comedy ‘The Rosie Effect,’ second place for the ‘The Rosie Project’ and the most popular author with library members overall.

Civica, Australia’s leading provider of library information, collection, management and library staffing solutions, reviewed more than 12 million library loans from 47 branches in nine local government areas during the past 12 months to help determine the country’s most popular books.

Other Australian authors also figured prominently this year. In addition to Simsion, Richard Flanagan (‘The Narrow Road to the Deep North’ was 4th most borrowed), Hannah Kent (‘Burial Rites,’ 5th), Helen Garner (‘This House of Grief,’ 9th), Geoffrey McGeachin (‘St Kilda Blues,’ 13th), Liam Pieper (‘The Feel Good Hit Of The Year,’ 15th), Markus Zusak (‘The Book Thief,’ 18th) and Chris Womersley (‘Cairo,’ 20th) all had entries amongst the 20 most popular works.

Marc Nolan, Managing Director Library Solutions, Civica, said the Libraries Index showed it had been a banner year for Australian writers.

“The results from the 2015 Civica Libraries Index underscore the important role libraries play in supporting the local literary community. They continue to be a popular and important resource for members to access high-quality local and international works,” Nolan said.

“The Civica Libraries Index also showed an enormous variety in reader interests this year, catering to everything from blockbuster novels, to speciality books that may be hard for many readers to otherwise source. We have also seen a large representation of Language Other Than English (LOTE) materials in the top loaned titles this year, reflecting the strong commitment by libraries to an increasingly multicultural community.”

Fiction
Crime, mystery and thriller novels proved of most interest to Australian library members – with the genres accounting for 19 per cent of all loans for the year and more than half (11) of the top 20 books. Established crime and thriller novelists Lee Child, Michael Connelly and John Grisham all featured prominently amongst the most popular books in the Civica Library Index.

Amongst the specialised fictional genres, SciFi and Fantasy works proved to be particularly popular amongst adult readers. George R.R. Martin’s first instalment of the ‘A Song Of Ice and Fire’ fantasy epic, ‘A Game Of Thrones’ topped the list. For the romantically inclined, ‘Fifty Shades Of Grey’ by E.L. James was the most popular bodice-ripper.

Non fiction
Crime also paid for non-fiction writer Helen Garner, whose compelling court case recollection ‘This House of Grief’ was the most popular non-fiction work. Celebrity chef Jamie Oliver also featured prominently with his ‘Jamie’s 15-Minute Meals’ and ‘Jamie’s Comfort Food’ amongst the top 10 non-fiction works.

Also in non-fiction, the memoir from ‘Girls’ television series producer Lena Dunham was the most popular biography with library members during 2015. The autobiography, ‘Not That Kind of Girl,’ was one of many personal recollections by successful women to feature prominently. Former Prime Minister Julia Gillard’s autobiography, ‘My Story,’ came in third place, behind Dunham and the emotive story of Malala Yousafzai, ‘I Am Malala,’ about her experiences in standing up to the Taliban.

Young adult and children
Australian author Sonya Hartnett’s contemporary fictional tale of family turmoil, ‘Golden Boys,’ was the most popular book with teenage library members. Hartnett’s entry was something of an anomaly in the young adult section by not being of the science fiction/fantasy genre or receiving a film adaption. Novels that spawned cinematic blockbuster series such as ‘Harry Potter,’ ‘The Hunger Games’ and ‘Divergent’ occupied half of the top ten places. The only non-fiction book to find its way into the leading Young Adult List was ‘The Road To Driving Solo’, issued by VicRoads to help with learner driving permit preparation.

For children it was Japanese manga artist Eiichiro Oda and his ‘One Piece’ series that was most popular. While perhaps unknown by older Australians, the series is the best-selling by a manga artist of all time. Cartoonists of a different ilk, the creators of ‘The Simpsons’ were the second most read. The top fictional work for children was Jeff Kinney’s ‘Diary Of A Wimpy Kid: Hard Luck.’

The library’s newer readers, young children, were most impressed with Nick Bland’s tale of a fish stand-off between Bear and Polar Bear in his colourful ‘The Very Hungry Bear.’ Long-time children’s favourite Dr Seuss also made the young children top 10 with ‘The Lorax.’

About the Civica Libraries Index
The Civica Libraries Index is compiled in partnership with participating libraries using the Civica Spydus information management system. Loan data is collected, compiled and analysed for the calendar year for a range of audiences and categories. In 2015 libraries from more than 47 branches in nine local government areas recorded more than 12 million loans as part of the Index. This is the first year the Libraries Index has been conducted in Australia. All information on borrowing behaviours is collected anonymously. Civica is Australia’s leading provider of library information, collection, management and library staffing solutions. More information about Civica can be found at: www.civica.com.au 

CIVICA 2015 Libraries Index

Most borrowed by category

Rank Category Genre

1

Fiction Crime, mystery and thrillers

2

Fiction Reader books for children

3

Fiction SciFi and Fantasy

4

Fiction Graphic novel

5

Non-fiction Biography

6

Non-fiction Travel

7

Non-fiction Health and wellbeing

8

Fiction Romance

9

Non-fiction Food and cooking

10

Fiction Children’s picture book

Most borrowed books of 2015

Rank Title Author Genre

1

The Rosie Effect (2015) Graeme Simsion Fiction, romantic comedy

2

The Rosie Project (2013) Graeme Simsion Fiction, romantic comedy

3

The Girl On The Train (2015) Paula Hawkins Fiction, crime and mystery

4

The Narrow Road To The Deep North Richard Flanagan Fiction, historical drama

5

Personal (2014) Lee Child Fiction, crime and mystery

6

Burial Rites (2013) Hannah Kent Fiction, historical drama

7

Gone Girl (2012) Gillian Flynn Fiction, crime and mystery

8

The Burning Room (2014) Michael Connelly Fiction, crime and mystery

9

This House of Grief (2014) Helen Garner Non-fiction, crime

10

The Gods of Guilt (2013) Michael Connelly Fiction, crime and mystery

11

Gray Mountain (2014) John Grisham Fiction, crime and mystery

12

The Children Act (2014) Ian McEwan Fiction, crime and mystery

13

St Kilda Blues (2014) Geoffrey McGeachin Fiction, crime and mystery

14

Jamie’s 15 Minute Meals (2012) Jamie Oliver Non-fiction, food

15

The Feel-Good Hit Of The Year (2014) Liam Pieper Non-fiction, biography

16

The Casual Vacancy (2012 J.K. Rowling Fiction, comedy drama

17

Be Careful What You Wish For (2014) Jeffery Archer Fiction, crime and mystery

18

The Book Thief (2006) Markus Zusak Fiction, historical drama

19

The Cuckoo’s Calling (2013) J.K. Rowling Fiction, crime and mystery

20

Cairo (2013) Chris Womersley Fiction, drama

Most borrowed non-fiction

Rank Title Author

1

This House of Grief (2014) Helen Garner

2

Jamie’s 15-Minute Meals (2012) Jamie Oliver

3

Not That Kind of Girl (2014) Lena Dunham

4

I Quit Sugar: Your Complete 8-week detox program (2013) Sarah Wilson

5

Jamie’s Comfort Food (2014) Jamie Oliver

6

I Quit Sugar For Life (2014) Sarah Wilson

7

I Am Malala (2012) Malala Yousafzai

8

Road To Solo Driving (2015) VicRoads

9

My Story (2015) Julia Gillard

10

An American In Oz (2014) Sara James

Most borrowed by young adults

Rank Title Author

1

Golden Boys (2014) Sonya Hartnett

2

The Fault In Our Stars (2012) John Green

3

Harry Potter And The Philosopher’s Stone (1997) J. K. Rowling

4

Catching Fire (2009) Suzanne Collins

5

The Hunger Games (2008) Suzanne Collins

6

Harry Potter And The Chamber Of Secrets (2002) J. K. Rowling

7

Divergent (2011) Veronica Roth

8

Looking for Alaska (2005) John Green

9

If I Stay (2009) Gayle Forman

10

Road To Solo Driving (2015) VicRoads

Most borrowed by children

Rank Title Author

1

One Piece (series) (1997) Eiichiro Oda

2

The Simpsons (series) Matt Groening

3

Diary Of A Wimpy Kid (2004) Jeff Kinney

4

Bleach (series) (2002) Tite Kubo

5

The 13-Story Treehouse (2011) Andy Griffiths

6

The Magic Faraway Tree (1943) Enid Blyton

7

The 39-Story Treehouse (2013) Andy Griffiths

8

Diary of A Wimpy Kid: Cabin Fever (2010) Jeff Kinney

9

Diary Of A Wimpy Kid: The Ugly Truth (2010) Jeff Kinney

10

Minecraft: Essential Handbook (2013) Stephanie Milton

Most borrowed by younger children

Rank Title Author

1

The Very Hungry Bear (2012) Nick Bland

2

Slinky Malinki (1991) Lynley Dodd

3

The Lorax (1971) Dr Seuss

4

Maisy Plays Soccer (2014) Lucy Cousins

5

The Little Old Man Who Looked Up At The Moon (2012) Pamela Allen

6

Monstersaurus! (2011) Claire Freedman

7

The Slightly Annoying Elephant (2013) David Williams

8

Elmer And The Whales (2013) David McKee

9

How Do You Feel? (2009) Anthony Browne

10

Starting School (2013) Jane Godwin

 Most borrowed by book clubs

Rank Title Author

1

Cairo (2013) Chris Womersley

2

St Kilda Blues (2014) Geoffrey McGeachin

3

Golden Boys (2014) Sonya Hartnett

4

What Came Before (2014) Anna George

5

A Story Of Seven Summers (2012) Hilary Burden

6

Driving Under The Influence (2014) Jenna Martin

7

The Narrow Road To The Deep North (2013) Richard Flanagan

8

Demons (2014) Wayne Macauley

9

The Rosie Effect (2015) Graeme Simsion

10

Amnesia (2014) Peter Carey

Most borrowed SciFi and Fantasy

Rank Title Author

1

A Game Of Thrones: A Song of Ice and Fire (1996) George R.R. Martin

2

Harry Potter And The Philosopher’s Stone (1997) J.K. Rowling

3

Catching Fire (2009) Suzanne Collins

4

The Hunger Games (2008) Suzanne Collins

5

Divergent (2011) Veronica Roth

6

Harry Potter And The Chamber Of Secrets (1998) J.K. Rowling

7

Harry Potter And The Half-Blood Prince (2005) J.K. Rowling

8

The Maze Runner (2009) James Dashner

9

Shiver (2009) Maggie Stiefvater

10

Time and Time Again (2014) Ben Elton

Most borrowed Graphic Novel series

Rank Title Author

1

Once Piece Eiichiro Oda

2

The Feel Good Hit Of The Year Liam Pieper

3

The Simpsons Matt Groening

4

Bleach Tite Kubo

5

Batman Assorted

6

The Amazing Spider-man Assorted

7

Archie Assorted

8

Betty And Veronica Assorted

9

Superman Assorted

10

Maus: A Survivor’s Tale (single volume) Art Spiegelman

Most borrowed biography

Rank Title Author

1

Not That Kind Of Girl (2014) Lena Dunham

2

I Am Malala (2012) Malala Yousafzai

3

My Story (2015) Julia Gillard

4

An American In Oz (2014) Sara James

5

The Happiest Refugee (2010) Anh Do

6

Yes Please (2014) Amy Poehler

7

Wild: A Journey From Lost To Found (2012) Cheryl Strayed

8

Bossypants (2011) Tina Fey

9

Finding Me (2014) Michelle Knight

10

Hard Choices (2013) Hillary Rodham Clinton

 

The changing landscape for local government in Australia and New Zealand

Melbourne – 25 November 2015: Partnerships key to future according to local government leaders

Councils will increasingly turn to partnerships and consolidation in the future to offset tightening funding, according to a new study of local government leaders in Australia and New Zealand. The study was conducted by the University of Technology Sydney (UTS), Centre for Local Government and commissioned by Civica International.

The report found that while 73 per cent of respondents believed providing sustainable infrastructure will be the main policy issue in the next 10 years, about a quarter (26 per cent) said the scale of requirements would exceed the amount of available budget. The squeeze meant that 40 per cent of leaders expected councils to look to strategic partnerships in the coming decade while 32 per cent of local government leaders believed council mergers would be the primary operational response to meet future challenges.

Less than half of local government leaders (42 per cent) believed their council already have the management skills to successfully manage transformation required in the next decade.

Associate Professor Roberta Ryan, UTS Centre for Local Government said the majority of councils had plans in place to adapt to future challenges. “Most local government leaders are canny enough to understand that they won’t be able to go it alone during the coming years and they’re looking at every angle to best meet their citizens’ needs,” Ryan said. “It has obviously been a period of significant change for many local councils across Australia and New Zealand, however their leaders remain very optimistic and focused on the challenges ahead.”

Almost 96 per cent of respondents expected to see increased local government service consolidation in the next decade, however there was much debate about what form it would take:

• 84% said councils would operate some services under a shared services model
• 62% said larger councils with bigger budgets and devolved powers would be put in place
• 55% said significant consolidation will result in a small number of local councils; and,
• 38% said significant proportion of services would be privatised.

Changing citizen drives digital need

Most local government leaders were acutely aware of the increasing digital needs of their constituents. Some 60 per cent of respondents strongly agreed the always-connected citizen was likely to be the biggest change in citizen characteristics leading up to 2025.

In response many are likely to increase their digital footprint with 80 per cent of local councils agreed that social media would become the primary tool for disseminating information to citizens, while 79 per cent agreed the main interaction between citizen and council would be via self-service technology.

Richard Fiddis, Managing Director, Civica International, said the technology shift would require long term planning for many councils. “Many councils anticipate that new and emerging technology developments will have a positive impact on the communities that they serve – from reducing operational cost, improving responsiveness and forming closer relationships with citizens,” Fiddis said. “However local government needs to begin building the foundation for their digital council today. Many respondents believe councils are under threat of falling behind increasingly technology savvy citizens and increased operational pressures.”

Overall local government leaders were upbeat about an increasingly online relationship with their constituents, with more than 81 per cent stating technology would facilitate more effective two-way communication.

Underpinning the digital citizen change will be an overhaul of backroom technology. The research revealed that 80 per cent believed cloud-based applications would most shape council services, while 42 per cent said automated assets would play a decisive role, with machines replacing existing manual tasks. For local government staff, 85 per cent believed more flexible working conditions supported by improved mobile device would be ubiquitous during the coming decade.

A full copy of The Changing Landscape for Local Government in Australia and New Zealand: A Vision for 2025 report can be downloaded at: www.civica.com.au/changinglandscape 

About the report 
The Changing Landscape for Local Government in Australia and New Zealand: A Vision for 2025 report was conducted by the University of Technology Sydney (UTS) Centre for Local Government and commissioned by Civica International. The study was based on survey responses from 250 local government executives from Australia and New Zealand during August 2015.

 

Spydus LMS integration now available for Cloud Library subscribers

Melbourne – 16 November 2015: Civica Library Solutions, a market leader in specialist software and outsourcing that help organisations to transform the way they work, is pleased to announce the latest partnership with Bibliotheca to bring Cloud Library e-content to libraries across Australia and New Zealand.

Cloud Library e-books and audiobooks can now be accessed and loaned directly through the Spydus integrated Library Management System, in addition to the existing Cloud Library App.  For library staff, the integration enables valuable usage statistics via standard Spydus reports.

“Being able to offer Cloud Library integration is important to us, as it is an expanding e-content platform in the ANZ region,” said Marc Nolan, Managing Director of Civica Library Solutions. “Our newest customer, Fairfield City Library in New South Wales, will be the first library to take up this integration so it is perfect timing that we have been able to complete this integration in time for their go-live.”

“Cloud Library is a major product in the new Bibliotheca portfolio and we’re excited to show our customers our commitment to continuing to expand the Cloud Library in Australia and New Zealand and work with new partners like Civica,” said Tom Mercer, who joins Bibliotheca as Director of Digital Products. “Cloud Library remains the platform that will uniquely connect with patrons at home, at the library and on the go. Our newest integration with the Spydus LMS platform will grant easy-to-use digital access to patrons, provide library staff with more valuable analytics, and ultimately help increase digital circulation.”

Libraries wishing to know more about Civica’s e-content integration should contact their local Civica or Cloud Library representative.

About Bibliotheca
Bibliotheca is dedicated to the development of solutions that help sustain and grow libraries around the world. Our products are designed to provide a welcoming, intuitive and seamless environment for those that use the library – wherever they choose to use it – be that at home, on the move or within the library itself. We have direct operational offices in all major continents, together with dedicated distributors who offer our solutions across a further 70 countries. We are proud to have over 30,000 unique libraries as part of our family, with a deployed equipment range in excess of 10,000 individual self-service units, 6,000 security systems and over 650 automated materials handling (sorter) systems. In addition, our digital platform features content from over 1,000 publishers and is available through almost 3,000 libraries.

Bibliotheca is financially backed by One Equity Partners VI, L.P. For more information about bibliotheca, see www.bibliotheca.com.

 

Civica and Wheelers announce ePlatform integration for improved borrower experience

Melbourne – 6 November 2015: Civica Library Solutions, a market leader in specialist software and outsourcing that help organisations to transform the way they work, continues to partner with leading local and international e-content providers to provide a seamless library experience for users. The latest partner in Civica’s API integration programme is Wheelers Books and their ePlatform solution for libraries.

Civica’s e-content integration enables library users to access Wheelers ePlatform content, check availability, loan, and reserve titles, without leaving the Spydus OPAC.  For library staff, circulation statistics for e-content is available via Spydus for ease of reporting.

“We were pleased to be able to work with Wheelers to develop this interface,“ said Marc Nolan, Managing Director of Library Solutions. “Already, we have customers wishing to take up this service as they see the benefit of enabling discovery of all electronic content from the Spydus OPAC”.

“Wheelers are really pleased to be able to offer this enhanced access solution in conjunction with Civica,” said Paul du Temple, Wheelers Books Managing Director.  “We have numerous ePlatform library customers who have Spydus as their LMS and so I’m sure they will be delighted with this development.”

Libraries wishing to know more about Civica’s e-content integration should contact their local Civica or ePlatform representative.

About Wheelers Books
Wheelers is a large library and school supplier of books and eBooks, based in Auckland. Their ePlatform is now live in over a thousand libraries and schools in 15 countries.

About ALS Library Services
ALS is the Australian agent for Wheelers ePlatform and provides a professional acquisitions service for print books, ebooks, audio and A/V for Australian Public Libraries. Standing orders can be provided for both print and e-book collections making acquisition of new material very time efficient. Visit alslib.com.au to see the full range of services, including ePlatform, profile orders, EDI integration and shelf-ready supply. For more information contact: Patricia Genat patricia.genat@alslib.com.au  0419 340 056 | Simon Woodley simon.woodley@alslib.com.au  0411 294 978

 

Civica partners with FE Technologies for improved library circulation services

Melbourne – 5  November 2015: Civica Library Solutions, a market leader in specialist software and outsourcing that help organisations to transform the way they work, announced a partnership with Australian based RFID supplier, FE Technologies,  to bring new levels of RFID and LMS integration to customers.

Civica and FE Technologies, both with development headquarters in Victoria, Australia, and exporting their solutions to the world, have partnered to extend and improve their product offering for libraries in several ways, including improved features for the Librarian Rover mobile application for anywhere library services, and a Circulation Assistant that plugs directly into Spydus enabling the full features of Spydus10 to be recognised.

“Our partnership with FE Technologies means that we can help to deliver the best possible service to both library staff and end-users,” said Marc Nolan, Managing Director of Library Solutions. “Library staff now have the option to use the Spydus10 circulation client with FE’s RFID solution, thereby using both solutions to their fullest and best. We look forward to a continued relationship with FE Technologies.”

“FE Technologies is excited to be working with progressive Library Management Systems providers such as Civica, whose open approach to RFID integration is allowing libraries to reap benefits of improved products and system features,” said Pat O’Connor, Managing Director of FE Technologies. “The partnership with Civica will allow libraries to use enhanced features of the Spydus LMS in conjunction with innovations in the FE Technologies range of RFID products to deliver huge gains in productivity and efficiency, and to deliver an outstanding patron experience.”

Libraries wishing to know more about Civica’s integration with FE Technologies should contact their local Civica or FE Technologies representative.

About FE Technologies
FE Technologies is the largest supplier of libary RFID products and systems in Australia with over 430 sites installed to date.  Our products are designed to enhance the functions of the LMS by integrating the benefits of RFID into all library processes.  This includes 100% self check-out with our range of Self Loan Stations, stocktake at 18,000 items an hour with our Mobile Scanning Unit, genuine 3D security with our Security Gates, multiple item processing across  all circulation functions, and a suite of returns and sorting products to suit any library.

 

City of Rockingham selects Spydus10 Library Management for a streamlined end-user experience and improved integration with Council systems

Melbourne – 28 October 2015: Civica, a market leader in specialist software and outsourcing that help organisations to transform the way they work, continues to be a preferred library systems provider for Western Australian public libraries, with the City of Rockingham announcing that it will migrate from its existing system to Spydus10, Civica’s market-leading library and community solution comprising library management, personalised patron discovery, digital asset management and archival functionality. The solution will also include direct integration with Rockingham Council’s finance systems, also provided by Civica.

The City of Rockingham, in Perth’s southern suburbs, joins the City of Armadale, also in Perth’s south, which last month announced its decision to move from its legacy system so Spydus10 last month.

“We understand that the decision to change library system is a very important one,” said Marc Nolan, Managing Director of Library Solutions. “So we are pleased that the City of Rockingham has thoroughly evaluated the market and chosen Spydus10. It means that we are on the right track in designing and developing library and community solutions with the end-user always in mind”.

City of Rockingham Mayor Barry Sammels said “The City is excited to be implementing this new system in our four library branches because it will provide many benefits to the community, including a more interactive end-user experience and streamlined downloading of eResources.  Our library staff are also looking forward to being able to integrate the library system with other City functions, and the opportunity to provide library users with a wider range of information through a single portal.”

The City of Rockingham’s four library branches will go live on Spydus10 early in 2016.

About City of Rockingham Libraries
The City of Rockingham operates four diverse libraries with combined resources of approximately 200,000 items supplied to the Rockingham community by the City of Rockingham, State Library of Western Australia and the Department of Education.  It operates a joint-use school/community library at the Warnbro Community High School, a combined library and community centre in Baldivis, a traditional public library service in Safety Bay and will soon be the sole operator of the current joint use University/TAFE/public library at the Rockingham Campus of Murdoch University.

 

Fairfield City choose Spydus10 Library Management to support Open Libraries Program

Melbourne – 26 October 2015: Civica Library Solutions, a market leader in specialist software and outsourcing that help organisations to transform the way they work, is delighted to announce Fairfield City Council as a the latest Spydus10 customer in New South Wales.  Fairfield has signed a five-year agreement to deliver Spydus10, Civica’s latest web-based system comprising library management, personalised patron discovery, digital asset management and archival functionality.

“We are delighted to have Fairfield City Libraries join the Spydus community,” said Marc Nolan, Managing Director of Library Solutions. “We’re looking forward to a strong partnership with Fairfield City Council to ensure that our system meets its needs now and into the future.”

Paul Scully, Fairfield Library Services Manager said: “We look forward to working with Civica on implementing the new library management system. This will allow us to unify multiple disparate systems and provide a single seamless solution to help realise our Open Libraries vision.”

Fairfeld’s four libraries will go live on Spydus10 in February next year.

Fairfield City Open Libraries Program
Fairfield City Council strongly believes in the importance of education. Libraries, which open their doors freely to everyone in the community, provide an essential and core service that supports furthering education for the Fairfield Community. The Fairfield City Open Libraries Program is centred around the concept of a library service that is accessible 24/7. It will include a trial of extended opening hours of Cabramatta Library early next year, software solutions to support a service that make information digitally accessible anywhere and anytime, and other similar initiatives.

 

 

 

Penrith City Libraries choose Civica’s Spydus10

Melbourne – 28 August 2015: Civica Library Solutions, a leader in specialist systems and business process services that help organisations to transform the way they work, continues to grow its customer base with Penrith City Libraries becoming the latest library service to choose Civica and Spydus10.

Penrith City Libraries, located in Greater Western Sydney, will move from their existing in-house system to Spydus10, Civica’s latest web-based system comprising library management, personalised patron discovery, digital asset management and archival functionality.

“We are confident that Spydus10 will deliver an exceptional online experience for Penrith City customers, and increased functionality and streamlined workflows for staff,” said Marc Nolan, Managing Director of Library Solutions. “We believe that our integrated solution is among the best in the market, offering a complete community solution for libraries, and this has been reinforced by the number of new libraries choosing Civica and Spydus10 as their preferred system.”

Penrith’s Library Manager, Colin Stevenson, said that Penrith City Library staff were looking forward to replacing its existing in-house developed Library Management System (AXCIS 2) which had served them well since 1993, providing the first fully integrated library self-checkout facility that enabled library staff at Penrith to move into the three times larger library in the Civic Centre at the end of 1994, with no increase in staff numbers. He said:  “It is now time to incorporate a greater range of contemporary services including better integration with mobile technology, greater utilisation of online digital resources, social media integration, enrichment of online public access catalogue interface and functionalities, image/object database management, and an equipment and events booking system”.

Penrith City Libraries are looking to go live with Spydus10 towards the end of this year.

About Penrith City Libraries
The Penrith City Library system is comprised of the Central Library at Penrith and two branch libraries at St Marys and St Clair. The Library serves a population of 186,937 [Estimated Resident Population, 2012] spread over some 404 square kilometres. There are 50,000 active library members. The collection consists of approximately 270,000 physical items, including books, DVDs, and magazines. The library also has a large range of e-Resources available via the web, including Overdrive and Zinio services, as well as an extensive collection of local history photographs and material.

 

Singapore’s Rich Pioneer Heritage Celebrated at Civica’s Student Award Ceremony

Singapore – 18 August, 2015: Following the official celebrations for Singapore’s 50 years of independence, Civica is delighted to announce the winners of the nationwide schools’ digital story competition, and the annual Tales of S creative writing competition. This year, to commemorate SG50, both competitions encouraged students to pay tribute to Singapore and the contributions by ordinary citizens in the growth and success of the country over the past 50 years.

Guest of Honour at the award ceremony was Mr Baey Yam Keng, Member of Parliament for Tampines electorate.  Mr Baey praised the winning students’ works, saying that they were an important contribution to the history of Singapore. He said: “For Singapore’s history of just 50 years it is just so amazing that there are many stories that we may forget, and the kids have helped us to remember them.”

Marc Nolan, Managing Director of Civica Library Solutions, was also at the event to present the awards to the winning schools. Marc opened the event congratulating all the students who had entered, and particularly congratulated the winning entries as well as acknowledging and thanking all Singapore MOE teachers for their outstanding service. He said: “Civica Library Solutions is an organisation committed to Social Good with a focus on knowledge and learning. It is always a great pleasure to be in the presence of intelligent and creative Singapore students, and their dedicated Teachers. Civica is very pleased to be sponsoring competitions that reinforce learning and community, and this year the competition has taken on an additional and special meaning.”

A highlight of the ceremony was the showcase of winning digital story entries from first prize winning schools, Anderson Junior College, Tanjong Katong Girls’ School, and Qifa Primary School. Each school library received $5,500, with runner up schools also receiving cash prizes.  The three multimedia presentations showcased the lives of ‘ordinary heroes’ and their contributions to Singapore during the 50 years since Singapore’s independence. The awards were presented by Mr Baey Yam Keng, and Mr Richard Fiddis, Managing Director, Civica International.

For the Tales of S eBook competition, an annual Civica sponsored event, students were asked to write a story featuring one of the many significant historical events of the past 50 years in Singapore.  Over 470 entries were received from schools across Singapore, and 50 stories were then shortlisted for the Tales of S book, this year titled Honouring Singapore’s Past.  The full list of winners is available from the Civica website.

Present at the event were the Civica International Management Team, representatives from the Ministry of Education and the National Library Board, and  local author Marianna Chan,  author of the children’s book series Triple Nine Sleuths.

Civica has been a strong supporter of student literacy and creativity in Singapore schools since 2005 . Over the past 5  years close to 200 students have been published in the Tales of S series and Civica has awarded over $90,000 to schools for the rejuvenation of their libraries.

 

Civica selected preferred systems supplier for WA libraries

Melbourne – 20 July 2015: Civica, a leader in specialist systems and business process services that help organisations to transform the way they work, is pleased to announce that it has been appointed to the WALGA Preferred Supply Panel for the Provision of Library Management Systems. This appointment coincides with the release of Spydus10, Civica’s web-based integrated libraries, archives, digital assets system with a personalised discovery OPAC.

“We are very pleased to have been selected a preferred LMS supplier as it highlights the quality of our product and our support services,” said Marc Nolan, Civica Library Solutions Managing Director. “Civica’s presence in Western Australia is already very strong in the education and local government sectors, and we hope that we can further build on our very active library customer base in WA, all of whom have chosen our Managed Service model.”

The WALGA Preferred Supply Contract leverages on the purchasing power of the WA Local Government Association by providing a more efficient procurement model and fixed pricing for members. It delivers for libraries administrative efficiencies, endorsement, marketing support, and centralised Contract Management. Libraries wishing to know more about how they can chose Civica as their preferred supplier should contact Civica Library Sales Manager Troy Morgan.

 

City of Boroondara Library Service reconfirms Spydus as preferred ILS

Melbourne – 22 June 2015: Civica Library Solutions, a leader in specialist systems and business process services that help organisations to transform the way they work, announced that the City of Boroondara Library Service in Victoria, Australia, will continue using the Spydus integrated library management system as a managed service.

“Civica has had a long and successful history with the City of Boroondara,” said Marc Nolan Managing Director. “We appreciate the continued support of Boroondara staff in our focus groups, through the SPUN user group, and at operational and management levels. We look forward to continuing the partnership in this next phase.”

Jenny Ruffy, Manager Library Arts and Cultural Services for Boroondara City Council said: “Boroondara Library Service is very pleased to renew our long relationship with Civica for the next three years. The quality and value of Spydus Managed Services is evident. Civica’s position as an industry leader is well established and appreciated by Boroondara Library Service members and staff.”

More information about the Spydus integrated library management, archives, digital asset management and personalised discovery system is available from the website or by contacting your local Civica Libraries representative.

About Boroondara Library Service
With over 43,000 active members and the largest public library collection in the state after the State Library Victoria, Boroondara Library Service is an innovative, well-patronised destination for the community, with a long-standing reputation as one of Melbourne’s leading public library services. We welcome over 1,040,000 people each year, who borrow over 2,000,000 items. Our library programs are attended by over 32,000 people, reinforcing our commitment to relevant and thought provoking activities for all ages.

 

Civica announces Melbourne Library Service as newest Spydus10 customer

Melbourne – 16 June 2015: Civica Library Solutions, a leader in specialist systems and business process services that help organisations to transform the way they work, is pleased to announce that the Melbourne Library Service in Victoria, Australia, has selected the Spydus10 integrated library management system to replace their existing library solution.

Melbourne Library Service has six locations in the Melbourne CBD including the state-of-the-art Library at the Dock community hub, and a new library and community Hub in Carlton due to open later this year.  It services a large population of residents, students, and city workers with Melbourne City library being the busiest public library branch in Australia.

“With our library headquarters including development, support and senior management located in the City of Melbourne we are delighted to have Melbourne Library Service as a Spydus10 Managed Services customer,” said Marc Nolan Managing Director. “We look forward to supporting the City of Melbourne as it expands its libraries, to provide the best service to patrons and staff.”

Melbourne Library Service said it looks forward to working with the Spydus LMS: “The products and services provided by Civica Library Solutions will assist us to become more efficient at managing our collections, sourcing shelf ready material, improving access to E collections and opening up the catalogue to provide a better experience for our customers.”

 

Hornsby Shire Council selects Spydus10 Web Based Integrated Library Management System

Melbourne – 7 May 2015: Civica, a leader in specialist systems and business process services that help organisations to transform the way they work, is pleased to announce that Hornsby Shire Council in New South Wales has chosen the Spydus10 web based integrated library management system, to be hosted in Civica’s Sydney data centre.  Spydus10, released this month, is Civica’s complete web based system comprising library management, discovery, digital asset management and archival functionality. In addition to the Spydus10 core system, Hornsby Shire Council has chosen Civica’s new Event Management solution to integrate with Spydus10.

“Spydus is an established world leader in library management solutions for public libraries, with a focus on customer engagement to ensure that our product remains continually relevant for our customers”, said Marc Nolan, Civica Library Solutions Managing Director. “Civica has a strong and supportive customer base and user group in New South Wales and we look forward to Horsnby Shire Council’s contributions to our future product direction.”

 

Civica’s Annual Technology Roadshow showcases the best of Scandinavian and Australian Library practices

17 April 2015: This week Civica kicked off its Annual Technology Roadshow, bringing to Australian and New Zealand library audiences Mr Kari Lämsä from the Helsinki City Library, and Mr Michael Byrne from the City of Maribyrnong in Melbourne.  The Roadshow also featured the official launch of Civica’s latest integrated library solution, Spydus10.

Mr Lämsä, Manager of Library 10 and Urban Workshop, both of which are Helsinki City Library’s development centres for new physical and digital library services, outlined the many innovative ways in which his libraries currently service the community.  The presentation also included a preview of Helsinki’s new $150 million Central Library due to open in 2018.

Mr Byrne, Manager Community Learning & Libraries, described the development of the new Braybrook Community Hub which opened last month. The new hub includes a  library, community health centre, maternal and child health centre, Early years centre, sports pavilion, café, Men’s shed, and prayer room.  It is the first stage of Maribyrnong City Council’s vision to create a better future for Braybrook, one of the most disadvantaged suburbs in metropolitan Melbourne.

Civica’s Roadshow has been a unique experience for me”, said Mr Lämsä. “Not only because of the interesting presentations, but also the discussions with participants at Roadshow events. I can see that Australian librarians are seriously eager to develop their services to satisfy rapidly expanding needs of their customers”

“How fantastic it was to see so many librarians from all sectors interested in these presentations”, said Mr Byrne. “The enthusiasm and thought provoking questions from the audience is testament of the value of these annual roadshow on offer from Civica. I know for myself, I learnt a tremendous amount from Kari’s presentation.”

“The Civica Annual Library Roadshow is an important part of our commitment to thought leadership in libraries,” said Marc Nolan, Managing Director, Civica Library Solutions. “We are pleased to be able to bring to Australia and New Zealand speakers of high calibre in Mr Lämsä and Mr Byrne.  Not only does the library community benefit from their rich knowledge and experience, but we have also gained insights and ideas to incorporate in Civica’s own libraries.”

The Roadshow will continue next week in Auckland and Wellington in New Zealand, and will finish in Perth, Australia.

Links to Mr Lämsä and Mr Byrne’s presentations are below. If you would like to find out more about Spydus10 please contact your nearest Civica office.

PRESENTATIONS FOR DOWNLOAD
Kari Lämsä, Department Head of  Library 10 & Urban Workshop, Helsinki City Library, Finland
Library space for community use: participatory creating (14.2MB)

Michael Byrne, Manager Community Learning & Libraries, Maribyrnong City Council
Braybrook Community Hub (25.7MB)

 

Civica releases Spydus10 at National Technology Roadshow, April 13-23 2015

13 April 2015:  Civica, a leader in specialist systems and business process services that help organisations to transform the way they work, has announced the release of Spydus10, the company’s Web-based integrated library management, discovery, digital asset management and archives solution.

Unveiled during Civica’s annual Technology Roadshow in Melbourne, Sydney, Brisbane, Auckland and Perth this week, Spydus10 heralds an exciting new phase for the market-leading Spydus integrated library management solution.  “This is a significant development for Spydus”, said Kevindran Jeyakanthan, Civica Library Solutions’ Head of Product.  “Spydus10 incorporates the very latest in Web-based user interface design. Importantly it keeps all of the richness in functionality from Spydus’ 30-year heritage while providing the foundation for digital transformation in the library sector. With the first release of Spydus10 complete, we are now focusing on integrating customer enhancements, and further integration with our Event Management solution and third party content providers.”

Marc Nolan, Managing Director, said: “Civica has been a market leader in library systems for schools, higher education institutions and public authorities for many years and it is important for both the company and our customers that we remain at the cutting-edge of technology. Furthermore, because we are library operators ourselves we understand the myriad pressures that libraries face on a daily basis. Spydus10 as cloud-based solution will help remove the technology burden for libraries so they can focus on maintaining and improving patron services.”

The first library to go live with Spydus10 will be Civica’s fully managed Sports Hub Library in Singapore.

The Civica and Partners Annual Technology Roadshow begins April 13 in Melbourne and travels to Sydney, Brisbane, Auckland and Perth. In addition to the Spydus10 launch, Civca is proud to present keynote speakers Kari Lämsä from the Helsinki City Library, and Michael Byrne from City of Maribyrnong. Partners include FE Technologies, EBSCO, and ALS Library Services.

 

 

Civica Supports South East Asia-Pacific Audio Visual Archive Association (SEAPAVAA) Conference, Singapore, 22-28 April

9 April 2015: Civica, a leader in specialist systems and business process services that help organisations to transform the way they work, is pleased to be supporting the 19th SEAPAVAA conference to be hosted in Singapore by the Asian Film Archive  in partnership with the National Library Board.

“Over the past few years our Spydus Library Management System has evolved significantly and rapidly to incorporate heritage and historical artefacts,” said Marc Nolan, Managing Director. “The importance of presenting and preserving historical items, both physical and digital, was an unresolved issue for libraries for many years, and as a result we have developed an internationally recognised archival and heritage collections product to international standards with digital asset management and discovery capabilities.”

Civica’s presence in the archival solutions field dates back to 1987 when Civca’s first archival product was released. In 2010 it was updated to align with the ISAD(G) archival standard, and in 2013 was integrated as a core module in the Spydus suite of products including library management, archives and heritage management, digital asset management, and discovery solution.  Since its integration into Spydus, the take up has been popular and is now used by a wide range of organisations to present a wide range of heritage resources. The types of organisation range from libraries, schools, to heritage societies and government organisations.

In addition to a modern product for knowledge organisations and archives, Civica’s strong presence in South East Asia means local support, including a commitment to customer consultation for product development.

Civica looks forward to being a sponsor for the upcoming conference and to support the development of audiovisual archiving in South East Asia.

“SEAPAVAA and the Asian Film Archive are glad for Civica’s support and participation in the conference,” said Karen Chan, Executive Director Asian Film Archive. “Archiving audiovisual objects has become an important element of preserving our cultural heritage. Innovative products and services help promote our work especially if users and audiences can be engaged in a meaningful way.”

The 19th SEAPAVVA conference runs from 22 to 28 April at the Asian Film Archive, Singapore.

 

 

Civica announces Spydus10, cloud based integrated solution for libraries

27 February 2015:  Civica, a leader in specialist systems and business process services that help organisations to transform the way they work, announced the upcoming web-based library management, discovery, digital asset management and archives solution, Spydus10.

Due for public release in April 2015, the first release of Spydus10 comprises a complete suite of web-based applications that will follow the intuitive workflows that Spydus is known for. Spydus10 will have a refreshed interface for both staff and library patrons, and increased functionality aligned to Civica’s commitment to staying relevant with the evolving needs of libraries.

Key features of Spydus10 include responsive designed staff modules and OPACS to ensure that Spydus functions are fully accessible on all devices including mobile devices, a modern user interface based on the latest industry design standards, and continued integration with existing Spydus modules including Event Management and third party digital content providers.

“Spydus10 has been the direct result of customer focus groups and consultation that began in 2014 and continues in 2015,” said Marc Nolan, Library Solutions Managing Director.  “We look forward to presenting Spydus10 officially to existing and prospective customers starting April.”

For more information about Spydus10 please contact your nearest Civica office.

 

 

Civica releases Spydus 9.1.4

10 February 2015:  Civica, a leader in specialist systems and business process services that help organisations to transform the way they work, has announced the release of Spydus 9.1.4, the latest version of its market-leading library software.

Since the release of Spydus 9 in October 2013, Spydus 9 has had unprecedented take-up, and the success of Spydus 9 is a direct result of our collaboration with ANZ customers in the development of the solution.

Highlights of the latest release of Spydus 9 include:

“This release really focuses on services that enhance the library patron experience,” said Marc Nolan, Civica Library Solutions Managing Director.  “Library patrons expect to have information at their fingertips, whether that be borrowing an ebook through a single interface, paying a charge online,  or being recommended a new item in their area of interest. Our solution offer this, plus more.”

 Spydus customers wishing to enquire about an upgrade of view the full list of new features should contact their Account Manager.

 

 

James Bennett and Civica announce Axis 360 integration with first customer live

9 January 2015: Civica, a leader in specialist library solutions, and James Bennett, the leader in library supply, announced that the first customer using their API integration is now live. This API integration between Axis 360 and the Spydus library management system enables patrons full access to digital content within the Spydus OPAC, bringing a simplified and improved user experience.

Library users can access Axis 360 content,  check availability, loan, and reserve titles without leaving the Spydus OPAC. For library staff, the integration enables usage statistics via standard Spydus reports.

Stonnington Library and Information Service in Melbourne, Australia, were the first library to go live with this service. We’re excited that we’re able to bring our Axis360 eBook collection to borrowers in a familiar place” said Natasha Tsui-Po, Senior Team Leader  Systems and Resources.

“Achieving the integration of Axis 360 and Civica will improve the library experience for our customers and their patrons” said Sarah Cavanagh, James Bennett’s Sales Manager. “James Bennett and Civica both strongly support ReadersFirst principles, and through our partnership, we are making sure the technologies libraries rely on run seamlessly.”

Marc Nolan, Civica Library Solutions Managing Director said “We were very pleased to collaborate with James Bennett to bring an improved service to our customers.  API integration with Axis 360 is important because many of our Spydus customers subscribe to this service and we are continually looking at ways to streamline processes.”

 

 

Shire of Murray selects Civica

5 January 2015: Civica, a leader in specialist library solutions, announced that the Shire of Murray, Western Australia, has selected the Spydus 9 integrated library management system to replace their existing library solution.

The Shire of Murray, located south of Perth, currently services a population of 16,000 thousand residents and is surrounded by Spydus sites including the City of Mandurah.

“We are pleased that the Shire of Murray has recognised Civica and Spydus as a market leader in library solutions,” said Marc Nolan Managing Director. “With our local product development and support, and strong commitment to customer engagement, we look forward to working with the Shire of Murray to deliver the best solution for their community.

“We are looking forward to facilitating access to digital as well as traditional collections for our patrons through Spydus, with its engaging online interface.  said Leigh Angilley , Manager Library Services. “As we transition to a new system, the active and enthusiastic Spydus user group has already offered support.”

 

 

Civica Library Solutions appoints General Manager and Director of Operations, Singapore

23 December 2014: Civica, a leader in specialist systems and business process services that help organisations to transform the way they work, announced that Sukhvinder Singh Chopra has been appointed as General Manager and Director of Operations, Singapore.

Chopra has extensive experience in senior roles in Singapore, including being a  Colonel in the Singapore Armed Forces, member of the leadership team at SAFTI-MI Training Institute, Lee Kuan Yew School of Public Policy and Temasek Management Services.

His experience extends as a Consultant to major capacity building programs in developing countries funded by the World Bank. He is deeply committed to social causes in Singapore, working in many community service programs and initiatives, and is a Board Member for a Singapore NGO focusing on ending poverty in Asia.  He is a recipient of numerous grassroots/social awards and the prestigious Singapore’s Public Administration Award (Military).

Upon his appointment, Chopra said, “Civica’s operations complement capacity building efforts across public sector institutions.  A  cause I am most aligned with.  Their growth plans in Singapore and the region are exciting and challenging.  Civica’s management place as much importance to the development of its staff as to the attainment of its business development goals.  I look forward to working very closely with team Civica.”

Marc Nolan, Managing Director, said, “Civica is increasing our investments for growth in Singapore and the region.  We are very pleased to have Chopra join us in managing and growing our operations in Asia.  Chopra comes with considerable experience in the field of leadership and management in a changing and complex environment and we are delighted to have him as a member of our Senior Management team.”

 

 

Whitehorse Manningham Libraries first library live with Zinio digital magazine integration

22 December 2014: Civica, a leader in specialist library solutions, is pleased to announce that Whitehorse Manningham Libraries, Australia, is now live with their Zinio digital magazine integration with Spydus. Working with Recorded Books and Wavesound, Civica has been the first library systems vendor worldwide to fully integrate the Zinio magazines service to allow search and loan within the Spydus integrated library management system, streamlining the process for library borrowers.

“Our library customers highlighted the need for a more streamlined process to access Zinio magazines, and we have helped by providing an easier solution,” said Marc Nolan, Managing Director Civica Library Solutions.  “We will be working with more third party content providers in the coming year to ensure that where possible, Spydus is the single access point to digital and physical content.”

Katie Norton, Manager Collections & Information Services said that her priority was to provide the best user experience for library patrons. “The Zinio service offers excellent content and we wanted to reduce access barriers for library patrons. It is our hope that by integrating the Zinio libraries login with the Spydus account, access will be simplified for library users.”

 

 

Bayside Library Service live with Overdrive digital content integration

18 December 2014: Civica, a leader in specialist library solutions, announces that Bayside Library Service, Australia, is the first Spydus customer to go live with Overdrive digital content integration.  Civica has been working with the APIs provided by Overdrive to ensure an enhanced borrower experience which enables digital content discovery, loans, and reservations from the Spydus Integrated Library Management System.

For Bayside Libraries patrons, both digital and physical content can be discovered and loaned through the Spydus catalogue, and for library staff, Overdrive loans statistics are captured within the Spydus system for improved statistical reporting.

“The Overdrive access within our Spydus catalogue has made the process of downloading digital content much simpler for our borrowers,” said Sarah Hopkins, Library Resources Coordinator for Bayside Libraries.

For the past year Civica has been working with third party ebook vendors APIs to provide seamless access to content in the Spydus integrated library system.  In addition to Overdrive,  Spydus also provides seamless access to Zinio and Axis 360 digital content, with OneClickdigital, Wheelers and Bolinda content available in the near future.

“Since the release of our Overdrive interface several months ago we have an excellent response from our customers,” said Marc Nolan, Managing Director Civica Library Solutions. “In addition to the seamless access to Overdrive content, our OPAC discovery features have made all digital content more accessible to library borrowers.”

 

 

James Bennett and Civica Announce Embedded Ordering for Streamlined Acquisitions

Civica, a leader in specialist library solutions, and James Bennett, the leader in library supply, have partnered to further streamline the acquisitions process for Spydus customers via embedded ordering.

Sarah Cavanagh, Public Libraries Sales Manager for James Bennett said “The embedded ordering process is very simple and saves hours of work. Upon ordering,  order tags are embedded in the MARC record and when uploaded into Spydus a Purchase Order is populated with the orders ready to be confirmed. We’re hoping that all Spydus and James Bennett customers will take advantage of this work we have done.”

Masterton District Library and Wairarapa Archive, New Zealand, were one of the first libraries to take advantage of embedded ordering. Sandy Green, Service Manager, said that she would recommend it to anyone as an easy to set up and useful process that saves considerable time. “We have very happy selection staff,” she said.

Marc Nolan, Civica Library Solutions Managing Director said “This year our focus has been on building vendor partnerships that add value for our customers. James Bennett and Civica have many libraries in common so it made sense that we worked with them closely to enhance the services that we already offer.”

Civica and James Bennett are exhibiting at the LIANZA 2014 conference which is currently in progress in Auckland, New Zealand. Customers wishing to find out more about embedded ordering should contact their Civica or James Bennett representative.

 

 

Recorded Books, Wavesound, and Civica Announce Zinio Integration with Spydus 9

Civica, a leader in specialist systems and business process services that help organisations to transform the way they work, is pleased to announce the partnership with Recorded Books to streamline the delivery process for Zinio magazines, the world’s largest digital newsstand which offers full magazines with color pictures, intuitive navigation, and interactive audio and video.

Civica’s simplified search and checkout process for Zinio magazines in Spydus 9 means that library borrowers can search for the very latest available editions of popular magazines and borrow them within the Spydus OPAC.  Loans statistics for Zinio magazines are captured within Spydus and borrowers can track both their digital and physical loans in a single library account.

“We are pleased to be one of the first ILMS providers worldwide to offer this service,” said Marc Nolan Civica Library Solutions Managing Director. “The Zinio offering provided to libraries by Recorded Books is wildly popular, and our work in integrating Zinio with Spydus makes the discovery and check out process simple and smart.”

“We are delighted to partner Civica to streamline the delivery process for Zinio magazines in libraries. The increased speed and ease of access brought about by this integration is exactly the type of projects we strive to engage in.” said Mike Pyland, Chief Technology Officer, Recorded Books Inc..

“Working alongside Civica on this integration provides end users in Australian libraries with even more benefits. Not only is it easier to navigate, but all formats are also in one place; providing capability for borrowers to track digital and physical loans in a simple, easy-to-use manner.” commented Herbert Hillary, General Manager, Wavesound Pty Ltd.

Spydus customers  wishing to know more about this integration should contact their Civica Account Manager for more information. Civica and Wavesound will be exhibiting at the ALIA National Conference in Melbourne 15-19 September.

 

 

Civica releases collectionHQ interface update with new features for superior analysis

Civica, a leader in specialist systems and business process services that help organisations to transform the way they work, is pleased to announce the latest version of the collectionHQ interface which further enables libraries to manage and evaluate their collections.

The new features include new fields for 65X subject areas for more in-depth analysis of your subject areas, series information that conform to the new RDA practices, Edition, Publication Dates, Added author, and Corporate author, as well as holds/reservations data to activate collectionHQ’s Holds Reporting Tools. The update also allows for the auto upload of data from Spydus to collectionHQ.

“We’re pleased to be able to deliver these updates to our customers,” said Marc Nolan Civica Library Solutions Managing Director. “Our partnership with key library service providers, such as collectionHQ,  ensures that our customers can deliver an optimal service to their communities by providing the right mix of materials from the best suppliers.”

Ian Downie, Director, International Business Development at collectionHQ said “As collectionHQ, continues to evolve its functionality, it is key that the library management system providers respond quickly are able to support our mutual customers ability to access the data required. With nearly 50 Civica libraries now using collectionHQ around the world, we are delighted that Civica have completed this release as it allows their customers now to easily take advantage of a host of key features within collectionHQ.”

Spydus customers subscribing to collectionHQ should log a Spydus Help Desk SR which includes ftp server details for the new features to be activated.