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February 5th, 2017

Singapore Ministry of Education (MOE) update

Project Eureka

“Project Eureka” with the Ministry of Education (MOE) started in 2005. This is our 12th year in progress and the Project is one of its kind with a consortium model of 370 schools using the Spydus Integrated Library Management System.  Most schools have also opted to have a Civica School Librarian to operate their libraries. Our Civica library staff play an important role in helping the MOE achieve its bigger vision “Building a sustainable reading culture”. They work with the school teachers on the reading programmes conducted in the school. Schools that subscribed to Civica’s manpower services  are also offered 80 reading programme packages with resources, developed based on  themes such as  World events, Authors and Genres. With a shift in focus by MOE for the 3rd contract that started in 2015, we also now provide a bi- annual collection profiling report – an analysis on each school’s collection, loan and borrowing trends.


Tales of  ’S’ continues 

Tales of ‘S’ is one of the most popular annual programmes for students across Singapore. It is a creative writing competition in which students submit short stories based on a theme, with the winning entries published as a limited edition print book for winners and an eBook made available across all MOE school libraries. This the 7th year of competition and we have over 250 published student authors to date. The theme of this year’s short story is “superpowers”. We look forward to the student submissions on this theme!



Closely related to our long standing  Project Eureka  is Read@Academy, the library serving the  Academy of Singapore Teachers under the Ministry of Education.  Read@Academy is the latest win under Managed Libraries in Singapore for both LMS and Manpower Services.  With a go-live date set for Jan 1 this year, it was a race for the Singapore’s Implementation team. Unlike other implementations, this project had to meet some stringent security requirements set by the authority IMDA’s CyberWatch Centre, Singapore’s infocomm security watchdog. The team completed the implementation with zero vulnerabilities! This would not have been possible without the great team work from the Civica Global Team.

Our team of Civica librarians took over the library operations on 3rd Jan, providing services that include the School Delivery Service and Mobile Library Service. The School Delivery Service is a special service provided to deliver books reserved by teachers to their schools,  all over the island. The Mobile Library Service aims to promote the library’s resources to teachers at events organised by the schools or the Ministry. Our library staff would facilitate the borrowing of these resources.

February 3rd, 2017

News beyond libraries

Civica Libraries & Education is part of the wider Civica International Group.  If you’re interested to know more about the recent activities and achievement by our other business units select  the links below.

The Changing Landscape: Co-design; different ideas from a different voice

Some councils have had exceptional results by engaging their communities to collaboratively prioritise and design services for their citizens. This has not only resulted in efficient use of resources but also increased customer satisfaction levels. This is the power of co design.   Download the report here

Civica launches Community Protection division in ANZ

Civica launches Community Protection division in ANZ to build on global capabilities and landmark contract with Victorian State Government.   Read more here

Civica selected by Victoria state government to improve infringement management and citizen interaction

The Victorian State Government has awarded Civica a contract for the provision of an integrated Infringements Enforcement and Warrants Management System with ongoing support for 8 years.   Read more here

Department of Education Western Australia signs with Civica to launch education management platform

Civica has been awarded a new contract with the Department of Education Western Australia to implement a $32 million upgrade to the Department’s School Information System.   Read more here


February 3rd, 2017

Help Desk hints!

We are here to help you use Spydus in the most effective way possible, so please don’t hesitate to contact us via telephone or by logging an Aegis incident request if you have a query or question. 

Should your incident be complex in nature, please log an Aegis incident request so that we may track the progress of your request. Remember to provide as much relevant information as possible and to share any examples you may have to expedite the resolution process.

Some helpful tips when logging a request
  • Include a full description of the issue along with any troubleshooting you have performed. Please include examples and step by step workflows
  • Attach screenshots of errors or examples of your incident
  • Add the server version, check by using
  • Add the client version
  • Select the System – ‘TEST’ or ‘LIVE’
  • Select the Module from the dropdown

February 3rd, 2017

Upcoming Civica projects

International Harmony Day March 21

For International Harmony Day, March 21, we will be releasing a report on the community language materials available in Spydus libraries across Australia and NZ.  The aim of this is to highlight the services that libraries provide for CALD communities. All libraries are welcome to participate. Please contact Emerald ( for further information.

Civica Reading Index Continues

For Library & Information Week in May we will be releasing our annual top read books, based on the borrowing statistics from Spydus libraries.  If you are new to the Spydus community and want to see what we have done in the past select the links below.

 May 2016 Index
The Age & SMH media coverage